The Crescent Hospital values the generosity of its donors and strives to maintain transparency and fairness.

1. Donations
All donations are considered final and are generally non-refundable, as they are used to support ongoing medical and charitable activities.

2. Refund Requests
In exceptional cases, such as duplicate transactions or incorrect donation amounts, refund requests may be considered.

3. Refund Process
To request a refund, donors must contact us within 7 days of the transaction and provide:
– Donation details
– Transaction ID (for UPI/online payments)
– Reason for refund request

4. Verification
All refund requests are subject to verification. The Crescent Hospital reserves the right to approve or decline requests based on the circumstances.

5. Processing Time
Approved refunds will be processed within 7–14 working days through the original mode of payment, where possible.

6. Offline/UPI Donations
For donations made via UPI/QR or offline methods, refunds (if approved) may be processed via bank transfer.

7. Contact
For refund-related queries, please contact: